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  • 22 minutes ago
  • Real Estate
  • Yorba Linda, California

unbelievably shad company. 6 months of pure ***. Mold all over the bathroom walls, kids bedroom smelling like wet, moldy, Swamp. Hot bubling water under Apartments lab. I have photos. spiders everywhere, cockroaches everywhere, nails in the carpet, toilet paper roll too far from the toilet and falls off every time you use it, rocks thrown at us in the pool from residence, truck keyed from front... Read more

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  • Nov 14
  • Real Estate
  • Laguna Hills, California
  • Leasing Office
  • 14
  • REVIEW RATING 3/5

Alicia Village/Arnel Management: Alicia Village leasing office has new managers working in the leasing office every other month. Because of the high volume of complaints from loyal tenants having to put up with the low life new ghetto grime that the leasing office brings into the complex for a commission for a new or renewing lease signing or for the month to month rent, any complaint made from... Read more

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  • Nov 10
  • Real Estate
  • Los Angeles, California
  • Manager
  • 25
  • REVIEW RATING 4/5

Decietful manager onsite .I gave a cashiers check for rent dated 3rd of the month,on the 3rd.the nasty witch chased me down after banging on my door ar 9;03 am,on the 4th.She lassoed me to her office and demanded $50.00,stating that i was late on rent.Calif law states 5 days late to assess a late charge.Arnel deliberately screws tenants.I Called the management main officr in south coast plaza 4... Read more

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  • Nov 01
  • Real Estate
  • Anaheim, California
  • Maintenance Crew
  • 23
  • REVIEW RATING 4/5

I am a renter at Casa Madrid at 2301 E ball Road in Anaheim. On Wednesday my black Camaro was over-sprayed with paint by a maintenance crew working at Casa Madrid. After bringing it to the attention of (manager) we approached the person in charge of the painting. I was stonewalled and basically told that it wasnt going to be taken care of. I then asked for the name of the painting company and... Read more

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Fraud, deceit, unlawful business practices. They have been sued in a class action in the past and clearly haven't learned from their past. They do not care about their residents and the employees are incompetent. They charge for false damage once you move out. Add comment

Received my move out statement.... $863 owed over my dep of $650. I live with my wife and a new born. How did we do $1500 in damages ? And we still live in the same building. This will be very unpleasant Add comment

  • Sep 26, 2013
  • Real Estate
  • Leasing Consultant
  • 3
  • 3
  • 127
  • REVIEW RATING 5/5

I was employed as a Leasing Consultant with Arnel for 2 months...I learned A LOT! I was interviewed by 4 people, an HR representative, 2 Regional Sales Managers, and the C.O.O. All four of them had seen my resume, sales experience and we all had long detailed interviews...all seemed well when I got the job. I was scheduled 10 days of training in the field. I completed all 10 days successfully and... Read more

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  • Aug 05, 2013
  • Real Estate
  • Apartment Rental
  • 64
  • REVIEW RATING 2/5

Signed lease on offer of $150 coupon off rent for first six months. Provided all documents and forms to auto withdrawal. 3 Months later, the auto withdrawal is still not in effect. I showed up to write a check and was told not to write a check since the auto withdrawal would be looked into by management. 3 days later, a written notice of delinquency, a $50 late fee, and a loss of my rental coupon... Read more

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  • Jun 20, 2013
  • Real Estate
  • Tenants
  • 88
  • REVIEW RATING 4/5

All I read complaints about “Arnel Management Company and Heritage Point Apartment” are true. STAY AWAY FROM THEM. I lived in Heritage Point for 8 years. I renewed lease yearly. Thing happened beyond my expectation that I had to quit lease early this year. I called up Arnel before I left my apartment. They told me two ways to terminate lease early. One is find the replacement by myself. ... Read more

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  • Mar 08, 2013
  • Household Services
  • Santa Ana, California
  • 1
  • 1
  • 72
  • REVIEW RATING 3/5

RUN FOR THE HILLS AND RENT SOMEWHERE ELSE They're property WALNUT EAST They are incredible. ALERT!!! Do not fill out any applications and leave it there. I filled out an the initial application to see if I would qualify for an apartment 3 years ago. This when then followed with a LEGAL BINDING LEASE that was renewed twice. No where on my signed lease did I have anyone renting with me. ... Read more

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